Privacy Policy

Effective Date: September 25, 2025

1. Introduction
Welcome to www.rioscertification.org (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring your personal information is handled responsibly. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

2. Information We Collect
We may collect the following types of information:

• Personal Information: Name, email address, phone number, and other contact details you provide voluntarily.
• Usage Data: IP address, browser type, device information, pages visited, and time spent on our site.
• Cookies and Tracking Technologies: To enhance your experience and analyze site traffic.

3. How We Use Your Information
We use your information to:

• Provide, maintain, and improve our website.
• Respond to your inquiries and customer service requests.
• Send updates, newsletters, or promotional materials (if you opt-in).
• Ensure website security and prevent fraud.

4. Sharing Your Information
We do not sell or rent your personal information. We may share data with:

• Service providers assisting in website operation and maintenance.
• Legal authorities if required by law or to protect our rights.
• Business transfers in case of a merger or sale.

5. Your Rights
You have rights regarding your data, including:

• Accessing, correcting, or deleting your personal information.
• Opting out of marketing communications.
• Contacting us for any privacy concerns or requests at [contact email].

6. Cookies and Tracking Technologies
Our website uses cookies to improve functionality and analytics. You can disable cookies through your browser settings.

7. Data Security
We implement security measures to protect your information from unauthorized access, alteration, or disclosure.

8. Changes to This Privacy Policy
We may update this policy periodically. When we do, we will revise the “Effective Date” above. We encourage you to review this page regularly.

9. Contact Us
If you have questions about this Privacy Policy or how we handle your information, contact us at:
info@rioscertification.org.

September 2025: We can’t wait to connect with our RIOS community at an upcoming event! Be sure to grab some of these incredible limited edition RIOS items!

These cool double-sided custom t-shirts were from ooShirts.com – be sure to check them out for all your custom shirt needs!

Our RIOS water bottles are made from 100% recycled aluminum – an infinitely recyclable material! When you have finished using it, just toss it in your curbside recycling bin.

Washington, DC: Following an announcement made in the CTIA Certification/WISE Newsletter in August 2025, found here, the GRSO team is pleased to share that WISE (Wireless Industry Service Excellence) Certification now accepts RIOS certification as an alternative to ISO 9001 as part of the WISE Authorized Service Center program!

From the WISE announcement: “RIOS is a quality, environmental, health and safety management system developed specifically for the recycling industry. This update offers greater flexibility for facilities focused on refurbishment and sustainability, while still ensuring alignment with WISE quality standards.”

“Our team is thrilled for the alliance with CTIA’s WISE Authorized Service Center certification program. This partnership furthers our efforts to promote and maintain sustainable, responsible practices among recyclers of mobile devices, holding it to the high standard it deserves,” from Shannon Fertitta, Executive Director of GRSO/RIOS.

Additional inquiries about this partnership can be directed to the RIOS team or the CTIA/WISE team.

Greetings from the RIOS Team!

Welcome to the third edition of RIOS RADAR, a newsletter for Members, Partners, and Friends of RIOS. We hope you enjoy this issue’s news and highlights. 

We welcome any feedback and ideas for future RIOS Radar newsletters – send your suggestions to sfertitta@rioscertification.org.

Washington, DC: The GRSO team is pleased to announce the following new appointments to the Board of Directors, along with new Officer appointments (as of May 12, 2025):

• Eric Capps, Iron Mountain – New appointee
• Brad Schmidt, ARCOA group – New appointee
• Cameron Stewart, Garten Services – New appointee
• Adam Wilk, United Scrap Metal – New appointee
• Craig Boswell, HOBI – Chair
• Adam Shine, SunnKing – Vice-Chair
• Cody Oliver, PedalPoint – Treasurer

And, would like to thank the following members, who have concluded their terms with the GRSO Board:

• Gypsy Tucker, Radius
• Jim Levine, Iron Mountain
• Jerry Heitman, Sadoff

Washington DC, USA – March 25, 2025

The Global Recycling Standards Organization is pleased to announce the formation of the Technical Advisory Committee (TAC) for the 2026 RIOS Standard Update. 14 individuals have been chosen to participate in the TAC. The members of the TAC represent diverse backgrounds, experience, and a variety of industry sectors and stakeholder groups, making them ideal candidates to contribute to the efforts of the TAC.

The key role of the TAC is to review the current RIOS Standard and certification program and contribute suggestions for content updates and improvements with the goal of offering an improved, value-added RIOS System to better assist recyclers in the current climate of the industry, addressing emerging challenges across all commodities with enhanced clarity.

As the TAC undertakes this process, input from other interested parties is welcome.  Stakeholders interested in giving their feedback and suggestions toward updating the RIOS Standard are encouraged to use the contact form below.    

https://rioscertification.org/contact/

Contact